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Refund Policy
Effective Date: March 2026 Last Updated: March 2026
1. 14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee on all Talyx purchases ($29 one-time license). No questions asked. No justification required.
2. How to Request a Refund
- Contact us at talyx.app/contact with your purchase email and Stripe receipt.
- We will process your refund within 5 business days.
- The refund will be credited to your original payment method (typically 5-10 business days).
3. EU Right of Withdrawal
EU consumers have the right to withdraw within 14 days under Directive 2011/83/EU. Our 14-day guarantee matches this period — you are fully covered.
4. After a Refund
Your license key will be deactivated. You may purchase a new license at any time.
5. Exceptions
We may deny refunds in cases of: repeated purchase/refund abuse, license key sharing or reselling, or fraudulent chargebacks filed before contacting us.
6. Contact
Refund requests: talyx.app/contact Response time: within 2 business days.